Terms & Conditions

Acceptance of Terms

By accessing or using the services of StitchWorks Pty Ltd, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services or website.

Services Provided

StitchWorks offers premium bespoke tailoring, made-to-measure suits, and professional garment repair and restoration services. All services are provided with the highest level of craftsmanship and care, subject to these terms. We reserve the right to refuse service if a request falls outside our scope of expertise or is deemed inappropriate.

User Responsibilities

As a client, you agree to:

• Provide accurate and complete information when booking appointments or orders
• Arrive at scheduled fittings on time or notify us at least 24 hours in advance if cancellation is necessary
• Ensure that all garments submitted for repair are clean and free from hazardous materials
• Communicate any allergies or sensitivities to fabrics or dyes before we commence work

Intellectual Property

All content provided on our website, including design layouts, graphics, logos, and original editorial material, is the intellectual property of StitchWorks Pty Ltd unless otherwise stated. You may not reproduce, distribute, or use any content without our explicit written permission.

Limitation of Liability

While we take utmost care with your garments and orders, StitchWorks Pty Ltd is not liable for any incidental or consequential damages arising from the use or inability to use our services, except where such liability cannot be excluded by law.

Changes to Terms

We may update these Terms and Conditions from time to time. Changes become effective immediately upon being posted on our site. We recommend reviewing this page periodically to stay informed.