Privacy Policy
Learn how StitchWorks Pty Ltd collects, uses, and protects your personal information in line with Australian Privacy Principles.
Introduction
At StitchWorks Pty Ltd, we are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tailoring and repair services. By engaging with us, you consent to the practices described in this policy.
Information We Collect
We collect information that you voluntarily provide to us when you book an appointment, submit a form, or contact us directly. This may include:
- Your full name, email address, and phone number
- Details of your tailoring or repair requests
- Body measurements or garment specifications (when necessary for bespoke services)
- Billing and transaction information
How We Use Your Information
The information we collect is used solely for the purpose of delivering our services, communicating with you, and improving your experience. Specifically, we may use your data to:
- Process appointments and custom orders
- Send service updates and appointment confirmations
- Respond to your enquiries and requests
- Comply with legal obligations
Data Security
We store your personal data on secure servers and use industry-standard encryption, both in transit and at rest. Access to your information is restricted to authorised personnel only. While we take reasonable precautions, no method of transmission over the internet is completely secure. We therefore cannot guarantee its absolute security.
Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. You may also object to the processing of your data or lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated. To exercise these rights, please contact us using the details below.
Contact Us
If you have questions about this Privacy Policy or wish to manage your data, reach out to us at:
StitchWorks Pty Ltd
242 Exhibition Street, Melbourne VIC 3000, Australia
Email: stitchworks@gmail.com
Phone: +61 3 8457 1923
Privacy enquiries
+61 3 8457 1923
privacy@stitchworks.com.au
242 Exhibition Street, Melbourne VIC 3000, Australia